Our only business is research and our only job is ratings.

Contact Arbitron

 

PHONE

The Arbitron Ratings toll-free number is 1-800-638-7091; y en español, 1-800-204-3174.

You can call any day of the week, at the following times:
(All times are Eastern)

Mon-Fri 9am-Midnight
Sat 10am-9pm
Sun 1pm-10pm

 

EMAIL

To email Arbitron Ratings about a specific issue, click on the appropriate topic below:

Survey Participation
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Incentives / Payments
General Survey Questions
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Other Inquiries


MAIL

Arbitron Ratings
9705 Patuxent Woods Drive
Columbia, MD 21046-1521